24/7 guest support
Features
  • 24/7 availability.
  • Almost immediate response.
  • Professionally trained customer service technicians.
  • ISO 9002 Service certification.
  • Leading edge CRM technology.
  • Redundant technology components, systems, and operating procedures.
  • Customizable deployment.
  • Branded to use your company's name.

24/7 Technical Support Hotline for Users

When it comes to winning contracts for hotspots,
24/7/365
technical support that meets the latest standards for service quality is crucial. Ensure customer satisfaction and guaranty your revenues with a toll-free 800 number to AltimaOne's technical call center.

Even though AltimaOne's gateway provides Plug and Play access 99.99% of attempts, even the best gateway can't connect if a user doesn't have thier wireless card turned on.

Any time of day or night, our call center will handle users' inquiries quickly, efficiently and courteously.
We promise minimum queue times, friendly, courteous support all, at a cost that will leave your hotel or hotspot profitable.


Our trained technicians can view your network on-line to see if there is a hardware problem and send a trouble ticket to your local technicians.

Branded to your company's name, using redundant, state-of-the-art CRM technology, our service will ensure that your company will win those contracts and keep them for a long time.

Like all of AltimaOne's products and services it's available at a price that will ensure your venues operate profitably.



For more information please contact:

Email: 24-7@AltimaOne.com

Telephone:1-888-4-802-11g(4)

 

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